EXL is hiring for an Executive – Back Office / P&C / Customer Service role in Noida, Uttar Pradesh. This is an office-based opportunity for graduates with 0 to 3 years of experience.
The role is mainly focused on US Property & Casualty (P&C) Insurance, back-office operations, document validation, customer service support, and transaction processing. Candidates must have knowledge of US P&C Insurance, while experience with personal lines policy processing can be an added advantage.
This position is suitable for candidates who are comfortable working with insurance documents, following process guidelines, meeting targets, and working in a 24/7 environment.
EXL Recruitment 2026 – Job Overview
| Details | Information |
|---|---|
| Company | EXL |
| Job Role | Executive – Back Office / Data Entry – Complex Transaction Processing |
| Job ID | 19594 |
| Location | Noida C15 |
| Experience | 0–3 years |
| Qualification | Graduate |
| Job Type | Full-time |
| Work Mode | Work From Office |
| Industry / Process | US Property & Casualty Insurance |
| Posted Date | 3 September 2026 |
| Salary | Not mentioned in the provided job details |
About the EXL Executive Role
The selected candidate will work in a back-office insurance process where accuracy and process knowledge are important.
The role involves reviewing and validating insurance-related documents, following standard operating procedures, completing assigned work within service-level targets, and following company policies.
Since the process is related to US P&C Insurance, candidates need to understand insurance documents and basic policy-related information.
Key Responsibilities
The main responsibilities include:
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Processing back-office insurance transactions.
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Reviewing and validating insurance-related documents.
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Following process guidelines and standard operating procedures.
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Maintaining the required quality standards.
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Completing assigned targets within agreed SLA timelines.
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Following company policies and procedures.
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Supporting customer service and handling process-related escalations.
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Maintaining clear internal communication.
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Working effectively with team members and other internal stakeholders.
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Handling work in a 24/7 operational environment.
Eligibility for EXL Executive Jobs 2026
Candidates should have:
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A graduation degree
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0 to 3 years of experience
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Mandatory knowledge of US Property & Casualty Insurance
Candidates with knowledge of personal lines policy processing may receive preference.
Important Requirement: US P&C Insurance Knowledge
This is the most important requirement for this role.
EXL has clearly stated that knowledge of US Property & Casualty Insurance is mandatory.
Property and Casualty insurance generally covers risks related to property and liability. In this role, the candidate may work with policy-related documents and insurance transactions.
Because of this requirement, candidates without any understanding of US P&C Insurance should carefully consider whether this role matches their background.
Personal Lines Policy Processing
Experience or knowledge of personal lines policy processing is an added advantage.
Candidates who have previously worked with personal insurance policies may have an edge when applying for this position.
Work From Office
This is an only work-from-office job.
The job location is Noida C15, and candidates should be prepared to work from the office rather than from home.
Work Environment
EXL expects candidates to be flexible because the process operates in a 24/7 environment.
This means employees may be required to work different shifts depending on business requirements.
Candidates should be comfortable with shift-based work before applying.
Skills Required
Attention to Consistency
The role involves repetitive and process-driven work, so candidates need to maintain accuracy and consistency in their daily tasks.
Customer Escalation Management
Candidates should be able to handle customer-related issues and escalations in a professional manner.
Internal Communication
Clear communication with internal teams is important for completing tasks and resolving process-related issues.
Interpersonal Skills
The ability to build good working relationships with team members and stakeholders is required.
Leadership Skills
The job listing also mentions leadership capabilities. Candidates should be able to take responsibility, support team activities, and handle tasks independently when required.
Working Under Pressure
The role can involve strict targets, SLAs, and deadlines. Candidates should be comfortable working under pressure while maintaining quality.
Who Should Apply?
This opportunity may be suitable for graduates who already have knowledge or experience in:
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US P&C Insurance
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Insurance operations
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Policy processing
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Personal lines insurance
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Back-office operations
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Transaction processing
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Customer service
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Insurance document verification
Candidates with 0 to 3 years of experience can consider this role, but the US P&C insurance knowledge requirement is important.
Who May Not Be a Good Fit?
This position may not be suitable for candidates who:
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Have no knowledge of US P&C Insurance
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Are looking for a software or IT development role
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Want a work-from-home job
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Are not comfortable with rotational or 24/7 shifts
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Do not want process-driven back-office work
Understanding the insurance process is more important here than general computer knowledge alone.
What Does the Job Involve?
In simple terms, the role is about processing insurance-related work accurately.
A typical workflow may include reviewing insurance documents, checking whether the information is correct, processing transactions according to the defined procedure, and completing the work within the assigned quality and timeline targets.
The candidate may also need to handle customer-related escalations and communicate with internal teams when an issue needs attention.
How to Prepare for This Role
Candidates should revise basic concepts related to US Property & Casualty Insurance before applying.
It can also help to improve:
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Insurance document reading
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Policy processing basics
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Data accuracy
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Customer communication
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Email communication
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SLA-based work
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Handling escalations
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Working with process guidelines
Candidates should be able to show that they can maintain both accuracy and productivity.
Resume Skills to Highlight
Candidates should mention relevant skills they actually have, such as:
US P&C Insurance, Property & Casualty, Personal Lines, Policy Processing, Back Office Operations, Data Entry, Transaction Processing, Customer Service, Document Validation, SLA Management, Quality Control, Escalation Management, and Internal Communication.
Relevant insurance experience should be clearly visible near the top of the resume.
How to Apply for EXL Recruitment 2026
Interested graduates can apply for the Executive – Back Office / Data Entry – Complex Transaction Processing position.
Job ID: 19594
Location: Noida C15
Experience: 0–3 years
Before applying, candidates should make sure they meet the mandatory US P&C Insurance knowledge requirement and are comfortable with office-based work and 24/7 shifts.
Apply Now
Frequently Asked Questions
What is the EXL job role?
The position is for an Executive – Back Office / Data Entry – Complex Transaction Processing role.
Where is the job located?
The position is based in Noida C15.
What qualification is required?
Candidates should be graduates.
How much experience is required?
The listed experience range is 0 to 3 years.
Is US P&C Insurance knowledge required?
Yes. US Property & Casualty Insurance knowledge is mandatory for this role.
Is personal lines policy processing required?
It is not mandatory, but experience or knowledge in personal lines policy processing is preferred.
Is this a work-from-home job?
No. The listing clearly states that this is an office-based job.
Are rotational shifts required?
Candidates should be flexible to work in a 24/7 environment, so rotational shifts may be part of the role.
What are the main skills required?
Important skills include attention to consistency, escalation management, internal communication, interpersonal skills, leadership ability, and working under pressure.
Is salary mentioned?
No. Salary information is not mentioned in the provided job details.
Important Note
The US P&C Insurance knowledge requirement is mandatory, so candidates should check this carefully before applying.
The job is also work from office and requires flexibility to work in a 24/7 environment.
Job requirements and hiring status may change, so candidates should verify the latest details before applying.
BerojgarShala provides job information for informational purposes and does not make hiring decisions on behalf of EXL.